What is Included
Included in rates
- Bed and household linens
- Breakfast
- Domestic staff
- Electricity, water, gas
- Internet access (fiber optic, wifi)
Not included in rates
- Airport transfer both ways
- Cancellation insurance
- Dinner : starting from 35.00 EUR Per Guest
- Esthetique treatments
- Extra bed : starting from 50.00 EUR Per Day
- In-house massage service
- Lunch : starting from 35.00 EUR Per Guest
- Tips for the staff
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- In this house, meals are prepared exclusively by the house staff.
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pool has no swimming guard
- The house chef/cook prepares all meals. Meals and beverages will be charged to your final bill.
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- This property is not self catering. Food and drinks are exclusively provided by the staff.
- Language spoken by staff : French
- Check-in :
15:00 h - Check out :
11:00 h- Amount of security deposit :
1 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
The riad was spectacular. We spent the days on the roof by the pool on the sunbeds. The rooftop has been well thought out with shaded seating areas (for those who don't like sun!) and also a shaded dining table. There is also a small area on the roof level with fridge and various glasses so we could help ourselves to drinks throughout the day.
In the evenings we would move to the inside dowstairs area. We were there in March so the evenings got a bit cold and Ghirlane made a fire for us. We then could chose between a couple of seating areas for pre/post dinner drinks.
Every single bedroom had special touches and an en suite with gorgeous Moroccan tiling. The beds were comfortable and the linen felt luxurious. Five of the bedrooms are set around the courtyard and we enjoyed hearing the birds on the trees in the courtyard in the morning.
The staff were wonderful. Ghirlane helped us book a hammam which took quite a lot of calling round places. She really made us feel like nothing was too much and we were so appreciative. The food was incredible. The breakfasts were a mix of french bakery products but with Moroccan influence. We were made fresh brioche and cakes that were warm out of the oven and fresh eggs every morning. We had two dinners in the Riad, and it was the best food we ate during our trip. We had the chicken tagine with olive and lemon on the first night which was absolutely incredible and the lamb parmentier on the second which was also spectacular.
There is also an office with a printer which was useful when we realised we had not printed our boarding passes on the last night.
We loved the location of the riad because we wanted to be able to walk everywhere. We arrived Thursday and left Sunday so wanted to be able to walk into the main square every day. The area felt safe, as did the walk in.
All in all, the riad felt like a real treat and we would definitely want to book again. Definitely recommend!
I would also use Villanovo again because the communication was fantastic in the run up to the trip and it was very convenient having Simo at the end of Whatsapp who you could ask questions to and help organise things for your guests.