What is Included
Included in rates
- Bed and household linens
- Concierge service
- Electricity, water, gas
- Housecleaning (5/7 days)
- Internet WIFI
- Selection of bath products
- Tourism development tax
Not included in rates
- Booking fee : starting from 23.00 EUR Per Booking
- Cancellation insurance
- Chef/Cook
- Child care, Baby sitting
- Grocery shopping and delivery service
- Mandatory service fees : starting from 17.00 EUR Per Stay
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pool has no swimming guard
- Smoking is not allowed in the bedrooms
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English
- Check-in :
14:00 h - Check out :
10:00 h- Amount of security deposit :
10 000.00 ZAR- Security deposit must be paid in the form of :
Payment by credit card - EXTERNAL LINKReservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
50 % - 2nd payment
45 Days to arrival day :
50 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
