What is Included
Included in rates
- Electricity, water, gas
- Garden/Pool maintenance
- Internet WIFI
- Pool heating (April to September)
Not included in rates
- Baby cot
- Baby sitting
- Bed and household linens
- Cancellation insurance
- Chef
- Concierge service
- Cook
- Daily house cleaning : starting from 20.00 EUR Per Hour
- Extra hours of housekeeping
- Grocery delivery
- Housekeeper
- Pool and/or beach towels
- Villa pre-stocking
Compulsory extra costs
- House cleaning upon departure : 350.00 EUR Per Stay
- Tourism development tax : 1.68 EUR Per Guest/day
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets not allowed
- Please note that the temperature of the pool water varies according to the weather conditions, even with a powerful heating system.
- Pool has no swimming guard
- Security system for the pool
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : French - Spanish
- Check-in :
15:00 h - Check out :
10:00 h- A tourist tax will be added to your final bill :
1.68 EUR per guest per night
- Amount of security deposit :
2 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
7 chambres spacieuses sur 3 niveaux et de grands espaces pour les pièces à vivre.
Bien correspondant complètement à la description.
Nous avons été très bien accueillis pour la remise des clés, l'état des lieux arrivée et
départ. Beaucoup de réactivé lorsque nous avions besoin d'information concernant le logement. Le bien est un havre de paix dans un superbe environnement, très bien équipé et agréable à vivre. Je conseille sincèrement la location de ce bien si vous souhaitez visiter le Pays Basque, vous ressourcer, ou encore partager un bon moment en famille ou entre amis .